Contact Us
Send us and email to info@iglusoftplay.eu if you have any questions. We typically reply within 24 hours on business days.
Company Information
-
Legal name: PEPI RER, Ltd.
Phone number: +371 29325628 during office hours
Office hours: Monday to Friday 07:30 - 16:30 GMT+2
Email: info@iglusoftplay.eu
Legal address: Parka 25, Valka, Valka municipality, LV-4701, Latvia
-
Registration number: 44103026983
VAT identification number: LV44103026983
Bank: AS SEB banka
SWIFT code: UNLALV2X
Account No: LV84UNLA0050023720107
Send us a message
FAQ
Do you ship internationally?
Yes, we ship all products internationally. We use Latvian Post as our main logistics partner. The only places we don't ship to are Russia and Belarus.
How long will IGLU blocks last?
It all depends on how intensely they are used, but the average is about 5-10 years. They don't loose their shape, but the leather imitation might see some wear and tear after the 10 year mark. If the visual imperfections don't bother you, the product can last a lifetime.
What is the company return policy?
You have a 14-day return option for your purchase. This means you can return the product within 14 days after buying it, without giving a reason. Just remember a few things if you want to return your IGLU:
- Product must be unused
- Keep the original packaging and everything that came with it safe and undamaged.
The 14 days start from when you get the product. If the 14th day falls on a holiday, you have until the next workday to return it.If you'd like to return your IGLU, please let us know by filling out the form and emailing it us at info@iglusoftplay.eu